Returns/ Exchanges

We hope you love your items as much as we do, However, if you are not completely satisfied with your purchase, we are here to help!

Online Return Policy

Please email us with a detailed description on what you'd like to return. Merchandise refund or store credit is acceptable if apparel is salable. We will gladly refund any unworn apparel in it's original packaging within 15 days of purchase date. Please allow 2-3 days for us to process your return/exchange.

 

Final Sale Items:

All accessories are final sale.

All sale items are final sale.

 

Online Exchange Policy

Please email us with a detailed description on what you'd like to exchange. We will gladly exchange any unworn apparel in it's original packaging within 15 days of purchase date. 

You will receive an email notification upon accepting your return/exchange email and receiving merchandise. 

Online order returns/exchanges can also be done in store.

Complimentary shipping on Returns/Exchanges.

Please schedule your return or exchange by emailing our team at

Oliviajamesapparel@gmail.com